PaymentGenes Academy

Unlock potential through knowledge

Expert-led payments education for professionals and teams. Practical learning, designed by people who work in payments, built to apply from day one.

900+
professionals trained
20+
countries
4.4/5
average course rating

The Academy in 70 seconds

Why payments knowledge matters

In payments, knowledge is how you grow

The payments industry moves fast: rails multiply, regulation shifts, and the ecosystem grows more interconnected by the day. For the teams shaping how money moves, staying sharp is how good decisions get made.

Practical, expert-led learning, built for the way payments teams actually work

The Academy equips professionals and organisations with the expertise, confidence, and practical skills needed to excel in the fast-moving world of payments. Our programmes are designed by industry practitioners and built around four principles: practical, collaborative, impactful, and curious.

Choose your path

Two ways to learn with PaymentGenes Academy

The Academy equips professionals and organisations with the expertise, confidence, and practical skills needed to excel in the fast-moving world of payments. Our programmes are designed by industry practitioners and built around four principles: practical, collaborative, impactful, and curious.

For Teams & Organisations

Build shared payments capability across your team. Hybrid programmes, in-company check-ins, and tailored corporate training.

For Individual Professionals

Grow your payments career with practical, self-paced learning you can apply right away.

Why the Academy works

01 · Industry-led, built for real work

Our courses are designed and delivered by payments professionals active in the ecosystem, not generic L&D providers. Every module reflects real operational challenges, so learners gain a shared payments vocabulary across product, risk, compliance, and commercial roles.

02 · Practical, applied from day one

Every concept connects to a decision teams actually make at work. Learners apply what they've learned the same week, speeding up onboarding and time-to-productivity for new joiners.

03 · Future-ready, continuously updated

Content evolves with the industry: new regulations, emerging payment methods, shifting customer behaviours. Learners make smarter decisions on payment flows, fees, and routing, and build knowledge they can grow on.

04 · Flexible, built for how teams really work

Self-paced digital learning, hybrid cohorts, and tailored corporate programmes, all designed around busy professionals and global teams. The result is capability that scales with the business and confidence that lasts beyond the course.

For TEams and Organisations

Payments expertise is hard to build internally

We hear the same challenges across the industry. None are unusual; they're the natural result of an industry that's grown faster than most learning paths.

The five challenges:

01

Inconsistent knowledge across teams

Product, risk, compliance, and commercial work from different mental models.

02

Slow time-to-productivity

New joiners depend on colleagues for context.

03

Keeping up with regulation and innovation

PSD, Open Banking, A2A, instant payments, stablecoins.

04

Suboptimal payment decisions

Gaps in pricing, scheme fees, and routing logic cost margin.

05

No lasting capability

One-off training fades instead of compounding.

Do any of these resonate with your company?

What's included for teams

A programme built around your organisation

Hybrid format

Self-paced theory plus tailored in-company check-ins

Cohort Enrolment

Enrol your team as a single cohort with scheduled sessions

L&D Reporting

Custom onboarding and reporting for L&D teams

Volume Pricing

Volume pricing for group enrolments.

Dedicated Manager

A dedicated programme manager.

Expert Q&A

Direct Q&A access to our industry experts

Case spotlight

Thales PAY Strategic Transformation

PaymentGenes supported Thales PAY’s strategic transformation by delivering a tailored academy with courses, trainers, and hands-on learning.

  • Created a common foundation in payments knowledge with bespoke and technical modules.
  • Validated progress through certification quizzes and online check-ins.
  • Embedded the program into Thales PAY’s learning strategy, ensuring lasting impact.
FOUNDATION COURSE

Eight modules. One shared foundation in payments.

The Foundation Course gives your team a single, structured map of the payments ecosystem, from how money moves to how risk is managed. Built and delivered by industry practitioners, this course is designed for teams that need to align fast.

What's inside

  • Card Payments Value Chain · how money moves
  • Card Payments · Cards 101
  • Transaction Processing · behind the scenes
  • Deep Dive: Roles in the Card Payments Value Chain · roles & responsibilities
  • Beyond Card Transactions: APMs · what's next
  • Regulations · staying compliant
  • Fraud & Risk · staying safe
  • The Customer Lifecycle and Payments · customer centricity

Courses for Teams

Flagship Programme · 2026 Edition

The Foundation Course 

Eight expert-designed modules that give your team a single, structured map of the payments ecosystem, from how money moves to how fraud is managed.

Course at a glance:

  • 8 expert-designed modules
  • ~ 15 hours of self-paced digital learning
  • 1-year access to content and ongoing updates
  • 2 live in-company check-ins
  • Payments glossary
  • Direct Q&A access to industry experts
Deep-Dives (in-company, B2B only)

Go deeper on the topics shaping the industry

Focused, expert-led deep-dives for teams that already have the fundamentals and want to go further. Delivered in-company, online or onsite.

Available and upcoming:

  • Core Payments
  • Digital Assets: Stablecoins, CBDC / Digital Euro, Tokenised Deposits
  • Agentic Commerce
  • More on the way
For Individual Professionals

Grow your payments career with confidence

Payments is complex, fragmented, and short on clear learning paths. Whether you're new to the industry, switching careers, or have recently taken on payments responsibilities, the Academy gives you practical, industry-recognised knowledge you can apply right away.

What you'll gain:

  • Ecosystem Clarity: A clear understanding of how the payments ecosystem fitstogether.
  • Strategic Confidence: The confidence to contribute in cross-functional and strategicconversations.
  • Immediate Impact: Practical knowledge you can apply in your role immediately.
  • Career Foundation: A recognised foundation for ongoing growth in payments.

What our participants said

“It broke down complex concepts into clear,  practical building blocks and made them easy to apply in real-world discussions.”
“The course is very accessible, and really delves into the content. This makes it easy to learn the material.”
“It gave me a perfect base level introduction into how the Payment industry works.”

Courses for Individuals

Flagship Programme · 2026 Edition

Self-paced · Start anytime

Eight expert-designed modules that take you from how money moves to how fraud is managed, built to fit around a working schedule.

What's included:

  • 8 expert-designed modules
  • ~ 15 hours of self-paced digital learning
  • 1-year access to content and ongoing updates
  • Payments glossary
  • Direct Q&A access to industry experts

€1,250 (VAT included)

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