This successful and growing company is currently one of the most well-known and respected in Germany. They are one of the world's leading providers of payment processing and offer a full-service multi-channel payment solution. While they already have an impressive size, they have managed to keep being one of the most innovative and agile companies among their competitors.

To strengthen their team, we're currently helping them with their search for a Head of Service Management.


  • Responsible for defining and aligning the Service Management Division Issuing’s strategy, services, supporting structures and processes
  • Providing effective leadership and management to globally distributed stuff
  • Establishing a strong process management framework


  • Leadership track record
  • Ability to manage intercultural teams
  • Strong focus on improving processes

Competitive package tailored to experience

If you’re interested in the above description, please apply with your CV by clicking on the “apply” button! For questions please contact Borja at +31 617 45 12 73 or by e-mail at

About us
is a global consulting and sourcing firm with HQ in Amsterdam. Our founders are payment specialists from Adyen, Braintree, Globalcollect and Optimal Payments.
We engage at a strategic level, we provide holistic advice across the business on product alignment, acquiring, scheme rules and go-to- market planning. Our experience spans across the world and this gives us a unique understanding of the complexities of each different market and a broader view of the global payment industry.

Head of, Service Management, Process Management, ITSM, Management, FinTech, Payments, Munich, Germany

Job details

  • Functional area
  • Salary
  • Location
    Munich • Germany
  • Recruiter

    Borja Gonzalez