Description
Our client is a leading international Payment Service Providers enabling merchants and white label customers to process global multichannel payments. Their state of the art Payment Gateway offers mobile, online and in store payment solutions.

To assist their key clients, we're in search for a Technical Support Manager with experience in configuration and testing integrations. 

Location: Berlin, Frankfurt, Munich or Hamburg

Responsibilities

  • Technical consulting and supporting merchants on international payment methods via telephone, e-mail, occasionally onsite)
  • Providing assistance to address fraud and operational issues
  • Coordinating with development teams to solve technical issues
  • Configuration and Testing of merchant integrations

Profile

  • Experience in technical customer support; experience in the payment industry is an advantage
  • Strong interest and affinity for technology
  • Customer and service orientation as well as an open-minded and communicative personality. 
  • Teamwork and a cooperative, solution-oriented way of working
  • Fluent English & French skills, in written and verbal form

Salary
Competitive package tailored to experience

Interested?
If you’re interested in the above description, please apply with your CV by clicking on the “apply” button! For questions please contact Borja at +31 617 45 12 73 or by e-mail at borja@paymentgenes.com?

Job details

  • Functional area
    Commercial
  • Salary
    Competitive
  • Location
    Berlin/Frankfurt/Hamburg/Munich • Germany
  • Recruiter

    Borja Gonzalez